Ring Security Cameras

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Stickup cam not connecting to wifi
wireless-security-cameras

Since having new virgin hub 5.cannot connect to wifi from by stickup 3 gen camera

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30-05-2025 15:49:01

Responses (2)

  • U
    User Solution

    After a lot of research and trying to connect my stick up cam to new router I finally cracked it...I hope this works for other routers After spitting the two networks I to 2 and 5 ghz The reboot your cam by pressing red button for a minute. The try applying new network via device health It worked for me ....good luck

    1

    30-05-2025 16:12:16

    • C

      Hi @user_1509a4. I'm glad to hear you were able to get this resolved! Dual-band routers can be tricky sometimes, so it was a good idea to split the 2.4GHz and 5GHz connections. 

      0

      11-06-2025 19:39:18

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