Responses (3)

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Caitlyn_Ring
Hi @rick.mcfc. The battery shouldn't drain that quickly unless the Camera is experiencing a large number of events each day. I would recommend trying a reset and a new setup on your Stick Up Cam after fully charging the battery. You can reset the Camera by holding down the setup button for at least 20 seconds. After that's done, set it back up in the Ring App. If the battery concerns still persist after trying this step and ensuring that your Stick Up Cam isn't receiving a large number of motions or Live Views each day, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They'll be able to take a closer look and offer more in-depth support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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12-02-2021 18:57:04
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user_40a197
Mine dies every day, and I slowed down all motions. It doesn't last 24 hours
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14-05-2025 22:07:59
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user_40a197
my dies before 24 hours, I slowed every thing on it and while I was away I had no way to watch my home.
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14-05-2025 22:09:18
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