Responses (1)

T

Tom_Ring

Accepted Solution

Hi @Brewcrew. It's difficult to say what happened. I would suggest double checking to make sure your snooze is on, and you have no conflicting Motion Schedules or Modes. If this continues to happen, Please send us a private message on Facebook or X @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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16-07-2024 15:52:00

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Reply

B

Brewcrew

Thanks Tom. One question before I call in. I think I read somewhere that the snooze feature has to be activated from ALL devices running the app. Is that correct?

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17-07-2024 12:24:48

J

Justin_Ring

Hi @Brewcrew. When you Snooze Doorbells or Cameras on a device, it will Snooze the alerts on just that device. So if you have the Ring app on other devices, you would have to Snooze the alerts on those devices as well.

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18-07-2024 17:21:37