I called Ring customer service about my issue with the Ring app. Recently, someone trespassed onto my property and in my distress I couldn't find the Siren to scare them away. I was frustrated because the Siren and Light icons of the Flood light cam were so small on the app and tucked under the upper right corner of the LIVE feed. I thought those two icons deserved better billing. There was all this empty 'real estate' under the feed. I wondered: "Why doesn't Ring use that space below the Live Feed to make access to the Siren and Lights a larger icon for us thick fingered people to access more easily?" So, I called Ring and spoke to a representative and posed my question. Well, I guess my idea was a good one or my timing was in timing with Ring's, because a few days later, the app reflected the idea I had suggested to Ring. You can now access the lights and the siren on the LIVE feed more easily. I feel good about being an average consumer, who made a suggestion to a company that is still so people-oriented that they considered the suggestion and made it a reality. Now, how cool is that? I feel even safer using my Ring Flood light cam! Thanks, Ring for giving me a little consumer victory! Does anyone else have a positive story where RING gave you some of the best customer service that you're sure other companies wouldn't have? Thanks for reading.