‎Ring Stick Up Camera Burnt Smell

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T

TheGeekNextDoor

Ring Stick Up Camera Burnt Smell

wireless-security-cameras

ios

Got 3 Stick Up cameras for Christmas. Hooked them up today. Noticed tonight that one of the cameras was offline. Went into the room and smelled that burnt electric smell. The camera was offline, but it was very hot and smelled really bad. Unplugged the other 2 just to be safe. Anyone else have this problem? I guess I will need to call Ring tomorrow, but just wanted to put this out there.

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28-12-2020 03:17:19

Responses (1)

T

Tom_Ring

Hi @TheGeekNextDoor. Thank you for bringing this to our attention. Good call on unplugging the Camera. Feel free to let us know how support was able to help you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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29-12-2020 20:13:37

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