‎Ring floodlight cams - lights stopped working

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Raybo2019

Ring floodlight cams - lights stopped working

So I have a Ring floodlight cam installed over my garage, and it stopped working after Halloween. When I go outside and manually try to turn on the lights I hear the click from the unit and the LEDs glow very dimly. Any ideas? My unit was purchased in Sept 2018 so I'm sure it's out of warranty.

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11-11-2019 18:29:25

Responses (1)

J

JLynn3

My floodlights stopped working but camera still records, had them for almost 3 years. However we had a lightning storm that caused a major electrical surge in our home, pretty sure that's what caused our issue. Disappointing to hear that just the floodlights can't be replaced. I will be sure from now on to look at any product I buy that is on LED and doesn't physically had a bulb in it to replace. We had two unit that were affected, out a lot of money to replace two units just for floodlight issue while cameras still work!! Very disappointed, learned the hard way. Beware to all who buy built-in LED products, if power goes out abruptly, like from a lightning storm, LED could be damaged and can't be replaced without buying whole new unit.

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03-09-2021 17:52:18

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