‎Problem with night live view

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user_05619a

hardwired-security-cameras

troubleshooting

I have an issue with live night view ( lights off) as cannot see any detail but live view is fine when light

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11-10-2025 22:24:36

Responses (1)

user_05619a

On further inspection it appears the clear lens cover had become partially detached and so in “night” mode it was not able to focus !

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12-10-2025 20:39:30

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Tom_Ring

Hi @user_05619a. Please send us a private message on Facebook or X @Ring for more assistance. Our support team will be able to help you with this.

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15-10-2025 12:41:51

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