Responses (7)

J

Justin_Ring

Hi @user55727. Our newer Ring Cameras require you to scan the QR code or enter their pin code to set them up. This cannot be bypassed. If it is an older version of a Ring Camera, these did not need a QR code or pin to set up. Can you post a picture of the Camera here?

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23-08-2023 19:38:53

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user55727

 Hi, I have uploaded the front of the unit, if this isn’t sufficient I can add some more photos. Thanks

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25-08-2023 17:51:57

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user_001cd3

I don’t know what to do

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25-08-2025 18:47:10

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user_001cd3

I don’t know what to do

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25-08-2025 18:47:11

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user_001cd3

I don’t know what to do

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25-08-2025 18:47:12

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user_001cd3

I don’t know what to do

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25-08-2025 18:47:12

J

Justin_Ring

@user55727. That looks to be the original Floodlight Cam, which can be set up without a QR code or pin code. Try the following steps: - Open the Ring app - Choose the menu button (three lines in the upper left corner). - Select Set Up a Device - Select Security Cams - Tap on Im Ready To Scan and select Other Options. - Select Can't scan the QR code and then tap on Enter Code Manually - Select the Camera that only says "Floodlight Cam." It should let you continue with your setup now without a pin code or scanning a QR code. Let me know if these steps helped.

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28-08-2023 19:47:21

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user55727

Hi, that worked - thanks for your help much appreciated.

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29-08-2023 13:55:43

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user_053500

It's work for me too

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30-06-2024 00:21:20

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user_c9e881

Perfect response. Thank you! It worked like a charm on July XXXX even for setting up wired outdoor floodlight camera plus!

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29-07-2024 15:46:42

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user_7738f0

Thank you! This worked great! 

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19-09-2024 19:34:40

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user_8d39e2

Thanks for this.  It might be from 2023, but it really worked!  The hardest part was working out where the reset/setup button on the camera was, but I got there in the end. 

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19-01-2025 13:39:38

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Justin_Ring
@user55727. You are welcome. I am glad you were able to get your Camera setup! 🙂
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30-08-2023 16:20:36
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U

user57001

Same problem; bought a house with a Ring doorbell cam. Trying and failing to access the device because there is no QR code on it; and no 5-digit pin So I can't use it, but my seller can. Beautiful!

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02-09-2023 20:23:18

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T

Tom_Ring

Hi @user57001. For this concern, please visit this Help Center article [here](https://support.ring.com/hc/en-us/articles/360038010351-How-to-Take-Over-or-Change-Ownership-of-a-Ring-Device).

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05-09-2023 16:09:28

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user_001cd3
Trying to setup my ring camera
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25-08-2025 18:33:40
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