Responses (4)

J
Justin_Ring
Accepted Solution
Hi neighbors. We rolled out Animal Detection for a short time for a select group of customers. We are continuing to evaluate how our features can work together to provide the best customer experience and will share more in the future. Watch Ring.com for the latest.
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13-08-2025 15:34:00
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user_3f1240
I'm having the exact same issue. Hopefully it will fix itself with time, like what was said earlier.
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06-08-2025 02:16:21
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GarethR

On my 3rd Gen stick up cam, the animal detection appeared a couple of weeks ago, and then disappeared again. Is that just an expected part of the rollout?

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10-08-2025 18:29:47

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C

Caitlyn_Ring

Hi @GarethR. Do you have multiple cameras, or only the one Stick Up Cam? This feature is still on a slow rollout, and the rollout may not apply to all devices on one account at the same time.

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11-08-2025 19:21:48

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Arn_Oli

We had animal detection suddenly working on our StickupCam on the 7th but then the feature stopped and disappeared?

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15-08-2025 09:14:13

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Caitlyn_Ring

Hi @Arn_Oli. Please review the marked solution. This feature was rolled out for a short amount of time to a select group of users. We do not have any additional information at this time.

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18-08-2025 17:04:09