Ring Security Cameras
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U
new iPhone (SE 3rd gen)
troubleshooting
My i8 died. In transferring all apps to the new iPhone, my camera and doorbell work, however, I only get haptic feedback. Despite the sound alarms being turned on and selected. I still only get the haptic vibration and a screen notification, no sound feedback. I am guessing the "sounds" did not transfer over when the cloud info downloaded. Do I have to delete and re-install the app? Will I have to reconfigure everything once again?Thanks
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26-01-2025 15:44:44
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Tom_Ring
Hi @user_2818c3. What iOS version do you have and what Ring app version do you have? The Ring app has a minimum iOS requirement to run specific version of the Ring app. If you are not up-to-date, you can lose some funtionality
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27-01-2025 18:28:48
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