Ring Security Cameras
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Need help connecting to wifi
wifi
troubleshooting
wireless-security-cameras
I just recently moved and I changed internet services to brightspeed fiber and now the spotlight cameras won't even attempt to attach to wifi. Im at a loss I dont understand what's going on. I even tried to restart the whole process like they are new cameras and they still won't work.
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03-09-2026 22:35:21
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Caitlyn_Ring
Hi @user_a30f4e. Which specific model of Spotlight Cam do you have? You can find the device name on the Device Health page in the Ring app. There are a few different generations of Spotlight Cam, so I want to ensure I'm sharing the correct information. Additionally, what happens when you try to connect the cameras to wifi? Do you receive a particular error message, or see any lights flashing on the cameras?
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04-09-2026 22:50:37
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