My device disappeared from the account

Question

My camera just disappeared and I cant reregister it. How do I bring it back an existing device or at least reregister it?

DariuszSki · Answer

I scanned the code on the back but it says it still registered and I need to delete it first from the app under  devices. The thing is that this device is no longer under the devices. Not sure how it happened but it is not there. Weird!

DariuszSki · Answer

No, that was not it. Thanks for the suggestion though.  The interesting thing is that I checked my online account and I can see all three cameras but not in any of my ring apps. I can also see them in the Alexa App. Some type of sync issue? Need to call ring and ask  them about it.

Ring Security Cameras

My device disappeared from the account

Didn't find an answer ?