Ring Security Cameras

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U
Motion Zones Edit Camera View is Cut Off at the Top
live-view
device-settings
motion-settings

It's as the title says. Attached are screenshots of regular camera view and then what it looks like when editing the motion zone for that camera. 

The bar at the bottom used to select which motion zone is being edited pushed the camera view up, causing the top to be cut off. 

It's has nothing to do with the "range of the motion is different than the view of the camera". 

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12-05-2026 01:13:39

Responses (1)

  • T

    Hi @user_81d02d. Thank you for sharing these images. The top portion that you are unable to see is a portion of the cameras view that Motion Zones do not detect motion in. In other words, the area in which you are able to detect motion in is smaller than the area viewable during Live View. This happens because, depending on your camera model, that top portion either reflects an area that is too far (greater than 30 ft from the camera) or too high (clouds and sky) for motion detection to take place. Let me know if you have any more questions about this!

    0

    13-05-2026 13:57:19

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