U
user_48b598
Accepted Solution
Missing Motion Schedule
app-settings
troubleshooting
I'm not the primary account holder for our system, which is *I guess* why I can't see "Motion Settings" for any devices in the app (iOS), but I can't find any reference to this anywhere, or really understand the reason that would be the case, if indeed it is. Does anyone know?
There is a motion schedule assigned to 2 of our cameras (by the original master account holder) but 4 others are constantly pinging me still.
72 •
2 •
0 •
06-01-2025 00:04:12
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_48b598. Ring devices can only have one Owner, which is the account the devices are set up under. In this case, you were added as a Shared User. Shared Users do not have access to device settings, such as Motion Schedules. However, you can turn the Motion Alerts toggle on and off for each device, as this toggle only controls alerts for your phone.
0
07-01-2025 15:01:55
•