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Live Feed Disconnecting After a Few Seconds
I just installed a new Ring spotlight camera and got it connected to my wifi (using an ASUS RT-BE82U wifi 7 router). The RSSI IS -41 and we have ample download/upload speed. I am able to access the live feed however it loses the connection every time I access it after a few seconds. I tried fiddling with virtually every setting on the router (including disabling 5ghz, enabling UpNP, disabling Adaptive QoS, and switching to AP Mode), and I even set up a VPN in case it was the ISP (which uses a satellite dish to connect to a local tower) causing the issue, but it keeps happening. I also ensured the Ring and router firmware are up to date. I also don’t have an issue with my other Ring camera set up at another location.
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05-01-2026 03:19:29
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Caitlyn_Ring
Hi @user_98b2f2. Does it give you a specific error message or notice when the Live View loses connection? It sounds like you've run through most of the troubleshooting steps I would have suggested, though I would also recommend reviewing your router security settings to ensure the correct ports are open on your network.
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06-01-2026 15:42:35
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