F
Lens Cover for Spotlight camera.
troubleshooting
Was passing one of my wired Pro cameras the other day and noticed a small plastic disc on the patio. I looked at my camera and it was what appears to be a lens cover for the camera which fits in the housing in front of the lens. This will mean that the camera is not water proof now. Is this covered by warranty as it’s only a couple of years old and you wouldn’t think that this was fit for purpose. I have 4 of these cameras and if I’m going to have to renew them every couple of years they are certainly not worth the money they cost.
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04-01-2025 20:54:33
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Caitlyn_Ring
Hi @FalconAyr. I'd definitely recommend contacting our support team directly to review this. They can assess any potential damage to your camera to determine the best resolution. You can get in touch at one of the numbers available here, or @Ring on Facebook, X, or Instagram.
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08-01-2025 18:39:08
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