IOS Widget not letting me select all cameras anymore.
so since the recent update version 5.102.0 and 5.101.0 (and maybe even 5.100.1) the IOS Widget does not let you select 4k or 2k cameras, I have 3 cameras, one of which (2k garden camera), is not selectable in the dropdown list displayed. Please fix this as this was working perfectly before the updates mentioned above, Also the live view performance (opening and loading the live view) seems to be considerable degraded since the updates as well whereas circumstances like wifi quality, speed, placement etc have not changed. I have also gone through the troubleshooting steps the app suggests and nothing has worked. So, i would be grateful if this could be fixed as i am paying for a service that, since the last few updates, is not fit for purpose as a security camera or a ring door bell.
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29-04-2026 11:03:33
Responses (5)
Yep, I posted about this above.
I told Ring about it almost a month ago and they said they know about it.
They’ve done NOTHING about it though and some people are saying they’re blaming Apple.
I mean how hard can it be for the developers to sort this out?
They just seem like they don’t care.
so i have contacted Ring on social media as suggested by Tom_Ring. However, i am receiving the same message as what we receive here... see attached image.
Hi @user_5d039c. Yes, that is correct. Tom advised that you can contact support if you would like to be notified by email once this issue is resolved. We do not have access to account information on the Community, as it is a public forum, so we cannot do that on our end. Our team is still working to resolve the issue, so there is nothing further our support team can do at this time.
- So i made a previous post about this and was told Ring is working on a fix to the issue - but i feel i need to keep the community upto on this issue aswell. As of update 5.103.0 on iOS app (latest update as of 07/05/2026), the issue still remains where the widget wont let you choose all available cameras for their own widget. Note: This comment was created from a merged conversation Link : https://community.ring.com/conversations/ring-security-cameras/ios-widget-issues-ongoing/69fc9c436a6bea52a97c083f Title : IOS widget issues ONGOING
Caitlyn_Ring
We're happy to share that this issue has been fixed as of Ring app version 5.104. If you do not see the option to update your app, check your app store at a later time. Thank you all for your continued patience as our team worked to resolve this issue.
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18-05-2026 19:51:36
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