Responses (3)

B

Brad

Agree the cord is too short. Because the cord is attached to the power supply, and the micro usb has a proprietary shapped plug, I only see one alternative . . . splice the cord. You have to cut the cord and splice a new cord in. Make sure you mark the cord before you cut so you do not cross the wires, it may not matter, but it might. I only needed a few feet, the longer the cord the more you may have resistance power loss. But I would think 20 feet should be OK. Yes, the power supply for this camera could use a better design.

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20-10-2019 22:32:02

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N

NogNog

Any suggestions then?

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24-10-2019 07:34:02

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NogNog

Thank you for the suggestion. I bought a 20ft usb cable instead then a separate usb power supply rated 5v @ 2.4a. hope this will supply enough power going to the cam.

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24-10-2019 07:40:06

B

Brad

You can also buy micro usb extension cables. I think after you get the cable into the back of the camera you could "pack" that recess with anything (even tissue) to better hold the cable in that custom shapped hole. I got lucky, I was able to reroute my cable and make it fit before I took any other action. I bet Ring addresses this power supply issue with the next version.

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24-10-2019 16:40:17

C

Cob

A longer cable is needed. 6ft is a joke for a wired security cam, even if indoor.

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08-12-2019 16:19:44

M

Marcusm

I would appreciate you offering a solution, not just a trite word on warranty policies. A six foot proprietary power cable is a design flaw. How about an accessory that works? Unless someone uses this as a desktop camera, I can’t see how it is usable for any other application. I wanted to put my camera on a bookshelf and need 12 feet to reach an outlet. This doesn’t work!

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01-09-2020 06:47:43

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Two_of_Two

Agreed. RIng could easily fix this by providing a Micro USB cable with one end formed for the camera side and one that has a standard USB-A plug on the other, and a separarate USB power adapter, and even sell longer cables as an option. I wonder if anyone has been able to use a standard off-the-shef 10" micro USB cable with the cam instead of the provided power cable. Would it fit the camera side?

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06-04-2020 22:52:50

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E

Eagle328

This has been asked many times before. You can use a longer cable. If you do a search for this, thoughts threads should come up.

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06-04-2020 22:54:57

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Cob

Link pls? Or what should I look for on amazon?

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06-04-2020 22:58:33

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Eagle328

Any micro USB cable will work. Amazon has many to choose from. You can even get a different color. I have attached a screenshot of the page from Ring where they state you can use one but only inside.

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06-04-2020 23:45:16

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Cob

Thanks - that’ll work. I just wish they had includes it to begin with.

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07-04-2020 00:16:01

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Eagle328

It is kind of short for it purpose. Especially if you don't have an outlet below it. At least the cables aren't too expensive. Hopefully they will add a longer one in the future.

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07-04-2020 00:50:00

C
Caitlyn_Ring
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20-09-2022 22:26:09
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