Responses (2)

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Caitlyn_Ring
Hi @user3523. It sounds like you've tried all the basic troubleshooting steps I would have recommended for your Floodlight Cam's lights flickering. I'd recommend reaching out to our support team for more in-depth troubleshooting to resolve this concern. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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26-11-2021 20:58:52
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R

rayhanania

My rng cameras have been in place for about three years … two of the five (all wired into the electrical system of the house) started flickering when the temperatures dropped … but now that the weather is doing well (45 degrees in February ) they are still flickering …

The two problem ring cameras have two flood lights each and only one of the flood lights on each camera flciekrs and one remains strong.

I know it is not the wiring but I am wondering if there is a settig in the app for the two cameras I can adjust or will a reset of the two cameras help?

Thanks so much
RAY HANANIA


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03-02-2024 23:54:52

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Tom_Ring

Hi @rayhanania. To reset the cameras, you can select that option in the Ring app by opening the Device Health menu after selecting the device in the Ring app. Alternatively, you can press and hold the setup button on the device. I hope this helps!

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05-02-2024 16:16:36