C
Floodlight Cam Pro Showing as Offline but has Power
hardwired-security-cameras
troubleshooting
Our Floodlight Camera Pro is showing in the app as offline, but it appears to be receiving power if the camera is warm enough to touch. Could this be the issue? I have tried to push the button for 20 seconds, and I have also turned on the mains power to see if this reset the camera, but without any luck.
All other cameras in the house are connected and working as normal. We did experience power issues the night it stopped working.
Thank you.
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18-01-2025 00:46:28
Responses (1)
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Justin_Ring
Hi @Coyote78. You have tried all the troubleshooting steps I would have recommended for your concern. The next best step is to give our support team a call for further assistance.
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20-01-2025 18:30:29
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