‎Floodlight cam bottom light flashing blue

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PleaseHelpMe

Floodlight cam bottom light flashing blue

hardwired-security-cameras

troubleshooting

What does this mean when a wired floor light cam light on the bottom blinks blue and how do I fix it? Only 1 of 4 of mine is doing this. The camera and light won’t turn on. (The picture is a screenshot of a video. The light is actually “Ring” blue) ![IMG_1215|309x500](upload://yZU4ki7srarpvzqmCEBWwBaoYYi.jpeg)

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11-11-2023 02:46:48

Responses (2)

T

Tom_Ring

Hi @PleaseHelpMe. If the light is flashing blue/white, this is indicating a failed setup. You'll need to reset the device by pressing and holding the setup button for 20 seconds, the releasing it. Next, you can [reconnect it to WiFi](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Doorbell-or-Security-Camera-to-Wifi-or-Change-Your-Wifi-Network). Let me know if this helps.

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13-11-2023 16:53:33

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user_7320e3

Were you able to fix this? Mine is doing the same thing and I have no idea what to do!

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03-09-2024 16:23:41

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J

Justin_Ring

Hi @user_7320e3. If you have tried the steps mentioned in the thread and are still having the same concern, give our support team a call for further assistance.

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04-09-2024 19:15:54

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