Responses (2)

B
Bridenthefirst
I’m have had the exact same problem tonight so sounds like a network problem I have tried to phone customer support but getting a message saying they are closed (opening hours supposed to be 8am to 8pm I rang at 7.15pm) so will try again in the morning
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08-02-2021 19:44:02
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S

Sveinung

Hi. I have 2 Ring Floodlights. Iv had them for 2 years before I moved to a new house. I reset the units and they worked fine at first. Then one of the lights started to blink. I could also see there was 2-3 led (diodes?) points that didn't work. So I had to disconnect the lights from the unit. Now a month after, floodlight number two started too blink.. Why? https://photos.app.goo.gl/B8La1Y91QUJs3f2VA

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21-10-2021 15:44:14

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M

MedicAR

I had the exact same problem with my floodlight cam. It is faulty hardware. You will have to call "support" and wait/work with them for 2-3 hours so they can walk you through all the steps already performed through their tips on the website. Once that's through they will send you a new one.

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06-11-2021 01:39:53