U
Can't buy a subscription
cs-support
Camera trail has finished but they won't let me buy a subscription, so I'm left with a camera which is no good to anyone unless you sit and watch live 24/7
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28-04-2025 16:46:27
Responses (1)
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Caitlyn_Ring
Hi @user_9a930e. If you're the Owner of the Ring Camera, and not a Shared User, you should be able to subscribe to a Ring Home plan using the steps listed in this article https://ring.com/gb/en/support/articles/mo3gg/How-to-Subscribe-to-a-Ring-Home-Plan?hasLangChanged=true. I'd recommend completing these steps from a desktop computer rather than a phone web browser.
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29-04-2025 20:31:55
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