Responses (2)

C
Caitlyn_Ring
Hi @MarkWardJones. Have you tried resetting your Ring devices? If not, give this a try by holding down the setup button for at least 20 seconds on each device. After that's complete, you'll want to run through a new setup of each one in the Ring App by following the steps under Set Up a Device. If the clicking noise persists after trying this step, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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22-12-2020 20:34:44
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B
Bertram
It is very common for a tapped phone to experience background noise while you are on a call. Static and clicking are frequent sounds, but may also be due to a faulty connection. However, if you hear an oscillating static from your phone while it's not in use, chances are the security of your mobile device is at risk [Indigo Card](https://www.indigocard.one/)
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23-12-2020 04:44:54
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