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B
Boone
> @Carla11 wrote: > Battery operated spotlight camera > My ring battery operated spotlight camera light on the bottom will not turn on > The batteries are fully charged and I have push the button on the top and also have held the button for 20 seconds to reset and still nothing happens > Has anyone else had this problem and how can I fix it thank you Hello @Carla11 , It sounds like you've done a pretty good job with the troubleshooting steps that generally would fix your issue. I would recommend you now telephone Ring Support for additional help at: [https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) Unfortunately, due to the Covid-19, their available hours have been changed also: [https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19](https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19) I hope they can resolve your issue. :)
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23-11-2020 14:26:42
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