Battery Door Open

Question

This problem is really annoying tried everything suggested it’s a ring problem Battery Door Open

Caitlyn_Ring · Answer

Hi @user_99877f. Is this for the Spotlight Cam? The battery hatch should be firmly closed after you insert the battery. You can also reboot the Spotlight Cam using the reboot option on the Device Health page. If that doesn't resolve this issue, please follow up with our support team @Ring on Facebook, X, or Instagram.

Ring Security Cameras

Battery Door Open

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