‎Subscription before trial ends / adding extra devices to subscription

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C

CCRing

Subscription before trial ends / adding extra devices to subscription

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Hi I have 9 days left on my trial of the Ring plan. I have 2 questions. 1) If i subscribe now then will i lose those 9 days? 2) i have bought a ring spotlight but it will not be installed for another 20 days. So, If i subscribe now then will that device automatically be added to my subscription (for Ring Plus)? Many thanks

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28-11-2022 17:12:02

Responses (1)

T

Tom_Ring

Hi @CCRing. Great questions. If you subscribe during your trial period, your subscription will not start until the end of the trial. If you add a new device shortly after you subscribe, it will not change your subscription status. Look over this Help Centre article [here](https://support.ring.com/hc/en-gb/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans) for more information.

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30-11-2022 22:02:38

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