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It's been about a month now that i called ring customer support about their website, not app, to view the video's my ring camera takes. I talked to a supervisor named, Toby. He said it would be taken care of. Well, not yet it hasn't. Under the history column thats suppose to show every video most of my video's it says no video. Maybe i should write Jeff Bazo a love letter and he just might get his tech people to fix this? I say, Bazo because Amazon owns Ring.
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02-10-2026 23:46:09
Responses (1)
Tom, you can call me about this problem that still hasn't been fixed at XXXXXXXXXX. Anytime after 1pm. today.
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20-10-2026 14:53:08
Hi @user_ddf4c4. As a Ring Community Moderator, I can not make phone calls. This is why phone numbers are redacted on the community. If you'd like, you can reach out via private message on Facebook, Instagram or X @Ring.
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21-10-2026 15:50:15
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Tom_Ring
Hi @user_ddf4c4. Feel free to follow up on your open support ticket. Here in the Community, we're unable to look into individual accounts. Thank you.
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06-10-2026 15:54:11
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