U
Bank Authentication showing as 0.00?
troubleshooting
Hi. I am trying to subscribe to a home standard plan. I have filled out my details and added my bank card number etc but when the payment goes to the bank authentication stage the amount is showing up as 0.00 instead of 39.99? I have tried using different cards and on different devices with the same results. Can anyone help?
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09-06-2025 21:57:13
Responses (1)
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Caitlyn_Ring
Hi @user_w3aulq. Do you currently have an active trial? If you do, you might not be seeing an amount because you won't be charged until the trial is over. You can contact our support team @Ring on Facebook, X, or Instagram for further assistance if you're unable to successfully subscribe.
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10-06-2025 22:28:08
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