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user_dc95bd
Legit email?
I just received an email from ring that indicates my spotlight cam battery will stop working November 15. It also states that I could receive a $200 credit for new devices. Is this legitimate?
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24-09-2025 21:32:18
Responses (4)
- U
I also have two spotlight cam battery units. Which will stop working and if it's both, should I not get double the credit?
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24-09-2025 23:38:38
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- U
I received the same email today. Sounds like a scam. Have you had any response from Ring?
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25-09-2025 00:54:26
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- U
I did as well, and google search sent me here. I have 3 of them so like the other user shouldn't I get multiple credits? - IF legit! Sounds phishy to me.
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25-09-2025 17:47:51
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Justin_Ring
Hi neighbors. Thank you all for reaching out to verify the legitimacy of this email. I can confirm that this is indeed an official communication from Ring. We have identified a manufacturing issue that may affect the performance of your device(s). To ensure uninterrupted service, we have provided you with a promotional code via email for a free replacement device. If you have multiple affected devices, the email you received will list all impacted units and include a promotional code worth the value of each affected device on the list.
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25-09-2025 23:11:20
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