Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

U
RING APP SWITCHING TO PORTRAIT MODE
app-request

So it’s 2026. From what I can see, this is a years old issue and I’ve not had this issues until a few days ago. Again….My ring app just started doing this. Shutting down live view goes into portrait mode and the only way to correct it is to close the ring app and restart it. I never had to do this and it only happens with the RING app. I tried everything I could think of. Updating ring app, resetting control panel, restarting app, updating app, restarting ipad. It’s in the app, I prefer if you would just please fix it. It’s not my ipad, it’s the ring app unless ios is intentionally causing the ring app to do this, it’s so annoying. Thank you for your as fast as possible attention.

38

5

3

09-03-2026 22:59:40

Responses (3)

  • T

    Hi @user_b0a450. What iPad model and iOS version do you have? Additionally, what Ring app version is installed? With this information, I can dive deeper in to your query.

    1

    11-03-2026 15:40:42

      U

      Please help I have same issue here iPad 8th generation, IOS 26.4, Ring app 5.100.1, truly annoying that they are taking so long to correct this issue.

      1

      28-03-2026 15:04:45

  • U

    I have the same problem too, sounds to me like a ring update has re introduced an old bug, needs fixing, clearly not just related to a single person issue, 

    im on iPad Pro (12.9-inch) (5th generation)

    IOS 26.3.1

    Ring app version 5.99.1

    build ver XX.XX.XX.XX

    2

    25-03-2026 06:31:22

    • U

      I have this issue too

      iPad Pro (12.9-inch) (4th generation)

      iPadOS 26.4 (23E246)

      Ring app 5.100.0

      please can you advise how to fix this.

      1

      25-03-2026 11:11:12

        T

        Thanks everyone. We're looking into this concern. If you have any other questions in the meantime, don't hesitate to ask.

        0

        26-03-2026 13:39:00

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members