‎Ring App 5.48.0 | Ring Community

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Ring App 5.48.0

app-settings

cs-support

Updated yesterday, 1/18/22 to latest Ring app version (5.48.0). Ever since, the app shows that my doorbell pro cam and Floodlight cam have 9 notification and 4 notifications, respectively, and they won’t clear when I check the histories. Also, if I go to delete anything from the history by pressing the 3 dots on the right and then pressing delete, it deletes the video above or below the one I actually want to delete. Finally, there needs to be a way to turn off the timeline.

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19-01-2022 19:39:08

Responses (23)

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pdeethardt

My app is doing the same thing in regards to the notifications. All my cameras are showing 9+ notifications regardless of whether or not I've viewed the new notifications.

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19-01-2022 20:22:58

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Mike55

Install of Ring App version 5.48.0, found that the alert icon count on each camera does not reset and disappear after videos have been viewed. They also do not disappear after videos have been deleted. Found the only way to reset the badge notifications is to restart the application. Using iPhone 10R on iOS 15.2.

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19-01-2022 22:28:53

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Mike55

Yes, to be more specific, I close the app, then tap the desktop to reveal last used apps, hold my finger on the Ring app and swipe it off of the screen. This will reset the alert icons.

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21-01-2022 11:52:57

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John863

I am having the same problem with the badge icon count not resetting after viewing videos. All mine are displaying 9+. Ring app version 5.48.0. iPhone XR on iOS 15.2. Hopefully the release a fix soon.

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19-01-2022 23:56:38

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23103a

Same here. Also doesn’t seem to update the mini live view/thumbnail unless I actually click into live view. Another regrettable update..

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20-01-2022 04:10:58

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4y

same problem here. please fix this ASAP!

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20-01-2022 13:20:12

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Ring App 5.48.0

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