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New Internet Providwr
I have done the steps described but when I select device heath and choose option there is no "change wi fi or change network option" so what do I do now I called tech support and they were NOT useful in any capacity, first I had a hard time understanding what he was saying it was more frustrating then any help I finally said I need to let him go because he was only adding more confusion to an already frustrating situation.
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21-07-2026 14:33:52
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Caitlyn_Ring
Hi @user_be098b. Which Ring device is this? On a Ring doorbell or camera, there should be a Network section under Device Health where you can select the option to change the network or reconnect the device if it is offline. Are you the Owner of the device, or were you added as a Shared User by someone else?
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22-07-2026 15:05:34
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