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U
New fiber network

Added fiber and now my devices can't be found. All still showing on dashboard. Rebooted everything, router, modem, phone, reinstalled Ring app. Still says can't find devices.

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03-07-2025 14:27:04

Responses (1)

  • J

    Hi @user_395114. If you changed your router, you will need to connect your Ring devices to your new wifi. This Help Center page will guide you on how to do so. https://ring.com/support/articles/uii72/fixing-offline-devices

    0

    04-07-2025 17:25:42

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