Responses (23)

M

MySmartHome

Hello @Abbas. I have exactly the same issue and I also live in Canada. I'm using the Android Ring app and a new Samsung smartphone. I wonder if that feature is not available for us here in Canada.

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27-12-2020 15:20:00

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A

Abbas

Thx @MySmartHome that was my suspicion as well I’m running the Ring app on the iPhone

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28-12-2020 00:22:57

A
Abbas
Just got the confirmation from the Ring social advocate team that the MyQ and Ring integration works in US only
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28-12-2020 18:47:20
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M

MySmartHome

OMG...that's not good. What would be the reason for that ?. I found MyQ product very limited in terms of integrations with other products and that's why I decided to buy specifically the one form Ring store, because they say that it works with Ring.

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29-12-2020 15:29:32

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A

Abbas

Yeah that’s unfortunate. I asked this Ring team member the question about the MyQ integration rollout for Canadian users. They suggested to follow the announcement on their website. So I am waiting for the next Ring update which should be due anytime now. Hopefully that will roll out the MyQ integration

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29-12-2020 19:34:59

C

CerberusXero

[quote="Marley_Ring, post:9, topic:26247"] feature request [/quote] Exactly! And 2 years later, still not working - Why sell a product to a canadian that doesn't work in canada? :rage:

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29-06-2022 16:42:18

M

MySmartHome

I have the impression that we will be waiting for that update for a very long time. :pensive:

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06-01-2021 02:43:43

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A

Abbas

I just updated the Ring App to 5.34.0 on the iPhone Unfortunately I do not see any update to link the Garage door feature under Setup a Device ☹️

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07-01-2021 19:45:08

T
TREK
I'm in the US, and MyQ is not listed as one of "our Partners" when I select Partners in the Device Settings section for my Ring doorbell ... what's up?
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10-02-2021 14:25:36
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