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U
Keyboard overlaps text in Android app
android
troubleshooting

I am using the latest version of the app on my Samsung galaxy s22. Whenever the keyboard is open, it overlaps everything and I can't see what I'm typing. This occurs in the Neighbors area (when commenting on posts), as well as when chatting with support. I've reinstalled the app, restarted my phone, cleared cache, but no luck.This is definitely a bug with the app. How do I fix this?

117

11

2

16-07-2025 01:03:18

Responses (13)

  • T

    Hi @user_39dcec. Do you have the font settings of your phone set to the default setting or has the text size been increased? Have any other settings been adjust to increase the size of the contents of your screen? If so, this can cause the issue you are expereincing. Let me know if this is the case.

    0

    17-07-2025 15:43:59

      U

      I do not. Everything is standard. I posted this on Reddit and someone else has the same issue. A user suggested enabling picture-in-picture for the app, but that just puts a bandaid on it. This behavior only happens in the Ring app.

      0

      17-07-2025 19:18:52

  • U

    I'm having the same problem.

    4

    18-07-2025 16:09:57

    • C

      Hi

      0

      18-07-2025 19:40:34

        U

        Where am I supposed to upload this? Im not posting my personal information on a public forum. I will email a link to the recording if you provide an email address.

        0

        19-07-2025 00:31:36

        C

        0

        21-07-2025 20:33:07

    • U

      I'm having same issue on Samsung Galaxy S21

      1

      26-07-2025 18:01:42

      • U

        Same here on my Google Pixel 9. HOWEVER, I just discovered that my keyboard doesn't hide the screen when I click on the REPLY bubble to reply someone else's comment. It's only when I type in the "Leave a neighborly comment" area, which is what you have to do when replying to the OP.

        0

        05-08-2025 16:21:56

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