Responses (1)

J
Justin_Ring
Hi neighbors. If your Camera preview tiles and Live View are not working correctly, try the following steps: - Verify your Ring app and phone are up to date with the latest updates available. - [Reboot your Ring device using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera). - Reboot your router by powering it off for a few seconds and powering it back on. - Disable any active VPNs on your phone. - Verify that your Ring device has a [good signal strength](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229). If you have tried these steps and are still having the same concern, reach out to our support team for further assistance. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus)
0
•
27-09-2023 20:57:01
•
Reply