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G
Been invited as shared contact, wont work?
device-settings
shared-users
troubleshooting
So my family recently got a ring door bell. Dad had no trouble setting it up. He invited me as a shared user however it will not add me no matter what i try. I have made an account, and the email tells me to manage the request by clicking the link. I do this and it just sends me to my dashboard. I click the top drop down and no shared location appears. How do i connect to his account?

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04-12-2023 17:56:29

Responses (1)

  • T
    Hi @GreenCorgiQueen. I suggest deleting all of the Shared User invitations and emails. Once you have a clean slate, you can follow the steps listed [here](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Users-and-Roles).

    0

    06-12-2023 19:01:25

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