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App and camera
device-settings
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motion-settings
Why does the app turn off certain things on my camera and why is my camera only working when I only show up or any of my kids show up
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17-04-2026 05:01:16
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Caitlyn_Ring
Hi @user_3276b1. Can you clarify what you mean when you say things are being turned off? Without a compatible camera and plan for 24/7 Recording, your Ring camera will only record when motion is detected, or you activate the Live View. We have tips on how to optimize motion detection here.
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21-04-2026 17:20:14
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