Ring App

Browse posts, comment, and join in the discussion about Ring app features, settings, and more.

X
Address showing incorrectly on Ring Map
app-settings
cs-support
locations

I have a newer house and when i put my address into my Ring account it seems to find it just fine, but its showing me on the map in the incorrect location. Its putting me several miles away from where I actually am which is skewing the notifications I would get for neighborhood incidents.I can put the wrong address into Ring so I get proper notifications for my direct area but that really doesnt do me any good if I were to actually have an issue and needed police assistance.

603

0

0

22-09-2022 15:04:35

Responses (1)

  • T

    Hi @xx173xx. I'd suggest contacting our support team so they can look into this for you and get the correct location updated for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    23-09-2022 16:38:19

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members