Responses (3)

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Eagle328
You'd have to call customer service. Call Us US: +1(800) 656-1918 (24/7) US: +1(888) 981-8993 (Español - 24/7) INTL: +1(310) 929-7085 (24/7)
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01-03-2020 02:36:48
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F

FredMertz

I’m curious about the same thing. Did you ever figure this out or get a response from Ring?

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20-05-2020 21:00:25

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dmbimt

Yes, I needed to buy [https://shop.ring.com/products/alarm-smoke-co-listener](https://shop.ring.com/products/alarm-smoke-co-listener) and add it to my system for fire to show on my insurance certificate.

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20-05-2020 21:10:58

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Topdog417

I'm at a loss. In your original post you said you already had the smoke and co listener ?

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22-05-2020 16:27:21

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dmbimt

Yeah I believe I had to call customer service so they could update it for me.

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22-05-2020 17:53:31

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JasonZh

Could the First Alert Z-Wave smoke/CO alarm also generate the fire certificate?

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08-09-2020 17:11:25

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JasonZh
I'm setting up Ring alarm with First Alert Z-Wave Smoke/CO Alarm. Do I get fire alarm certficate for my insurance company with First Alert alarm? Or do I have to buy Ring's smoke and CO alarm in order to get that certificate?
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08-09-2020 17:09:16
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