Responses (2)

C
Caitlyn_Ring
Hi @AliceAurum. If the Entry or Exit Delay is counting down, but the Motion Detector detects motion, this would trigger the alarm. You'd then need to disarm it. What you can do is either swap the placement of the Motion Detector to Entryway so it doesn't immediately trigger the alarm, or you can slightly reposition it so that you can disarm the system without being picked up by the Motion Detector. I hope that helps clear things up! :)
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16-04-2021 18:40:43
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B
Brad
When you enter a door that is set to have an entry delay, the motion detectors will not set off the alarm during the countdown. I know this because that is the way mine works. I have a motion detector aimed in the entry by my front door, and I cannot get to the keypad without triggering that motion sensor. Of course you can (and should) try this yourself by turning off professional monitoring in the app (just in case, as you should for all testing) and seeing that the siren does not sound.
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16-04-2021 23:45:13
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