Ring Alarm
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U
Live view not available for
troubleshooting
I bought 2 stick up battery cameras from Amazon on 4/29/24. One of the devices no longer shows the live view. It’s not the battery or the WiFi and I have done the reset. I called both ring who said I needed to contact Amazon after 20 min on the phone and then contacted amazon who said I needed to contact ring. Super frustrated. I thought Ring cameras have 1 year warranty. I called them within the 1 year warranty and have not heard.
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13-05-2025 00:19:17
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Tom_Ring
Hi @user_e4ff34. Are you receiving a specific error when you attempt Live View? Is there an active VPN on your phone? If you need assistance, feel free to send us a message on Facebook or X @Ring. Thank you.
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14-05-2025 12:48:08
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