Responses (2)

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Caitlyn_Ring

Hey @pbc, happy to chime in and offer some help here. Casement windows can create a special challenge with the Contact Sensors. Installing the sensor on your window frame and the magnet piece on the window may work for you, as long as there's enough room for you to slide the sensor off to change the batteries occasionally. You can reference this Help Center Article [here](https://support.ring.com/hc/en-us/articles/360043818431) for some tips and photo examples that may help as well! :)

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23-06-2020 15:41:07

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pbc

Thanks. If instead I went with the Ring Retro fit to use my existing window sensors (12 of them) and doors (5), I understand it can do "8 zones". Does that mean I could say do each door as it's own zone, then setup a zone for front of house windows, back of house windows and basement windows sort of thing? I.e., can I connect 17 legacy wired contact sensors?

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23-06-2020 15:54:10

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windracer
I ran into a similar challenge when we recently replaced our double-hung windows with casements. I was worried that a) the magnet on the moving portion of the window would be too far from the sensor on the frame and b) with the screen installed, the sensor wouldn't be able to sense the magnet. Luckily, I was able to figure out an installation that seems to work. Took the magnet out of the plastic housing and attached it to the inner corner of the window and even with the screen in place, the contact sensor seems to work. This terrible new forum software no longer supports images and apparently stripped out everything from older posts, so I can't see your photo @pbc but I'm guessing my setup was similar and hopefully you found a good solution. http://windracer.net/outgoing/tc/ring-casement01.jpg http://windracer.net/outgoing/tc/ring-casement02.jpg
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23-07-2025 22:38:28
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