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PinballWizard

Fire Alarm With No Fire When I Don’t Have Smoke Detector
false-alarm
Last night my alarm went off telling me it was a fire alarm. There was no fire. And even more strange is the fact that I don’t have a Ring smoke alarm. I cleared the alarm, set it again, and yep, it went off again - fire. So now I can’t set the alarm because the fire alarm will go off. This system is not even one year year old. Hoping someone can help. Thanks.

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22-06-2021 02:00:30

Responses (1)

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    Tom_Ring

    Hi @PinballWizard. It sounds like you, or a Shared User, may have inadvertently activated the SOS feature. The SOS feature is a button in the Ring App that allows you to quickly alert Police or Fire dispatch. You can learn more about this feature [here](https://support.ring.com/hc/en-us/articles/360028689251-Using-the-SOS-Button-in-the-Ring-App). I hope this clears things up for you.

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    23-06-2021 22:38:41

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      user_0122d8

      You may be wrong. I just got a call that my smoke alarm was alarming and Ring dispatched Fire Dept.. none of my smoke detectors show any activity at all!

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      23-07-2025 20:28:27

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      Justin_Ring

      Hi neighbors. If you have verified the SOS feature was not used by accident, give our support team a call to have this further investigated. https://ring.com/support/contact-us/call?hasLangChanged=true

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      25-07-2025 21:59:51

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