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C
Caitlyn_Ring
Hi @PaulDrabble. A good place to start is our Help Center Article on troubleshooting Contact Sensors, as it will have different troubleshooting steps you can take in order to get your Contact Sensor up and running. You can find the article [here](https://support.ring.com/hc/en-us/articles/360042155432-Troubleshooting-your-Ring-Alarm-Keypad-2nd-generation-). If the steps listed there don't do the trick, our support team will be able to get you squared away. You give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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28-12-2020 21:55:25
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