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BigMike

Contact sensor blinking?
One of my contact sensors intermittently quickly blinks several times, then turns solid blue, then goes out. In the app, there is nothing in the history showing a change in status. I have removed/reset to factory specs then reinstalled--no change. App shows full battery. Any ideas?

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13-12-2019 20:58:35

Responses (2)

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    Brad

    I think that is telling you it is losing connection (blinking), then getting it back. I would call support. It may be a defective sensor.

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    14-12-2019 02:29:19

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    • P

      Praise_Cheezus

      I just installed a the ring security system. I have 13 contact sensors set up on windows and doors. I’m experiencing the same issue you are on only one of the sensors. Did you get a resolution on your issue? Remedy?

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      03-02-2020 03:34:29

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        BigMike

        The sensor was defective. Ring ran some tests remotely, then sent me a new sensor.

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        10-02-2020 18:36:40

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