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U
User Solution
clicking on windows 11 notifications takes me to dashboard but always requires sign-in, 2FA and all.
windows
notifications
dashboard

I have my firefox web app set to give windows 11 notifications when a ring camera event happens. The notifications work but clicking on the notification takes me to dashboard but always requires sign-in, 2FA and all. Need to say this makes the feature useless. Is there a fix or workaround for this problem? I'd really like to monitor me camera while I'm working on my desktop all day.

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1

26-08-2025 00:37:30

Responses (3)

  • U
    User Solution

    I disabled all firefox extensions and the problem went away. Now I have to go to the pain of turning extensions on and off to find the problem. And I have to wait for a notification for each test. What a (Edited per community guidelines).

    1

    26-08-2025 16:28:20

    • U

      I discovered that it only happens when there is already a ring dashboard tab open. It tries to open a second dashboard tab and then requires totally new login for second. It should just use already existing tab.

      0

      26-08-2025 16:22:58

      • C

        Hi @user_4c55d2. I'm glad you were able to figure out what was causing the issue. Once you determine which browser extension is the problem, sharing the name of that extension here could help other users if they were experiencing this as well.

        1

        27-08-2025 00:49:08

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