‎Ring chime 2nd gen alternate blue and green light

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Egon

Ring chime 2nd gen alternate blue and green light

chime

Hi All, I have one ring chime 2nd gen which sometimes has a green flashing LED. Normally, the blue LED is lit constantly but ones and a while it turns to a slow flashing green and after a few flashes it turns back to blue... Now, I have tried to figure out what that means but I could not find anything about those LED's. So could someone please help me out and explain what they mean?? Also, at least ones a day, I have to unplug my chimes and power them back up otherwise they disconnect from our wireless system. Any idea on that?? Thx

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02-03-2021 10:47:37

Responses (1)

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Tom_Ring

Hi @Egon. A flashing green LED light could indicate that the Chime is performing a firmware update. But is this is happening on a regular basis, that might not be the case. I would suggest reaching out to our support team to look into this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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04-03-2021 18:25:35

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