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U
Button not working ring video doorbell
hardwired-video-doorbell
troubleshooting
cs-support
My ring video doorbell (wired) is jot responsive and does not ring when the button is pressed. Everything is working though, the rubber feels lime it’s harder than before
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15-10-2024 02:02:39
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Caitlyn_Ring
Hi @user_706319. It sounds like the button may have been damaged if it's harder to press than usual. Have you had any recent weather, such as a storm? Are you able to press the button down completely with light pressure applied?
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24-10-2024 00:11:25
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